Kirei offers a full 45 Day money back guarantee.
Unlike many e-stores, we accept refunds even if your products are used.
To start the refund process, you’ll need to contact your personal concierge team at customercare@lovemykirei.com or give us a call at +1 (800) 501-1628
We will then issue you an RMA number (Return Merchant Authorization) number which will be sent via email (Print this document). When you return your products for a refund, please send all products that were purchased along with the printed document with the RMA number.
Please send the merchandise to the following return address:
Returns Receiving Dept.
SHIPMONK/Kirei
USA
Please note, we strongly recommend that when you send your items back for a refund that your select a shipping method that provides a tracking number. This is the only proof of return you will have should your items get lost in transit and without it you will not be provided with your refund.
3,666 Comments